It is very natural to have conflicts when you have people of diverse backgrounds working in the company. These disputes must be dealt with constructively to promote a healthy work environment. Here are three effective ways you can resolve conflicts in the workplace.
Don’t think that people are against you
Don’t take anything personally. During a conflict, the emotions run high and people try to defend themselves. This feels like an attack. Instead of throwing back words at the person, if you just take a step back and consider that person’s perspective then the situation will be better.
Listen for values and not the interests
If our regular conversations, we talk about our interests. But certain values motivate our interest. You should uncover those values to resolve conflicts. For example, interest would be ‘ I wish I could take long vacation’; the value, in this case, is ‘I like variety and change’ or ‘I value relaxation.’ If we change our perspective of looking at things, conflicts will be automatically resolved.
Practice safe communication
If the other party threatens you, then it will prevent authentic communication. You can make a rule that you all will come to an agreement before starting your work. This will create a safe place for your work. Clear rules should be laid for confidentiality, using respectful language, and other issues that may give rise to conflicts.
All these are constructive ways of dealing with conflicts at the workplace. So, try to practice these methods of conflict resolution and make your workplace a healthy one.